Inbox Health uses advanced patient communication technology to get patients to pay their bills on time, helping healthcare providers and medical billing companies spend less money on paper bills and patient support. The technology can collect their insurance and related information, remind patients to pay their bills, and provide billing support via live chat.

Inbox Health uses their inbox.health domain to create automated short links that appear in triggered text (SMS) and email reminders. These reminders prompt the patient to get answers to billing questions, access digital statements, and pay their bills online.