Firefly Health is a new kind of primary care that patients can access on their terms. They’ve designed their 24/7 service around busy people who want to be healthy, but don’t have time to wait for office visits. After sign up, a Firefly health coach contacts the patient and they can get care within 24 hours - or sooner if needed. This coach also schedules and initial videoconference or in-person visit with the patient or their healthcare team to set goals and manage any conditions. These goals will form the basis for your digital care plan, which will help support the patient moving forward.